Trust
Data Protection
A plain-language summary of how your data is handled inside Life Vault OS, and the control you keep over it.
Effective 14 August 2026
Life Vault OS provides software, planning tools and AI-assisted guidance.
Life Vault OS does not provide legal, financial, tax, investment or medical advice.
01
What we hold
We hold the account details you provide, the content you create inside the product — your North Star™, Life Compass™ scores, decisions, journal entries, timeline events, reviews and vault documents — and membership state derived from your payments.
02
Your control
Your content belongs to you. You can edit or delete it from inside the product at any time, and you can take a full copy with you using Download My Universe™ in Exports & Reports.
- Export: JSON, CSV or PDF copies of your own data.
- Correct or delete: any record you created, directly in the product.
- Close your account: request deletion and we remove your member content.
03
Sharing
Nothing is shared with another person unless you invite them into a Shared Universe™ and grant a role. Permissions are enforced server-side, and you can revoke access at any time.
04
Processors
We use a managed database and authentication platform, a payment provider, an email delivery provider, a product analytics provider and an AI model provider. Each receives only the data needed for its function.
05
AI and your content
AI-assisted guidance is generated on request. Prompts are not used to train third-party models, and journal content, AI prompts and AI responses are never sent to our analytics provider.
06
Retention
We keep your content while your account is open so your history remains useful. When you close your account we delete member content, retaining only the minimal records we are required to keep for accounting purposes.
07
Exercising your rights
Write to us and we will respond. Full detail on lawful bases, transfers and retention periods sits in the Privacy Policy, which this page summarises rather than replaces.
Contact
Questions about this document: privacy@lifevaultos.com. Everything else: support@lifevaultos.com.